FAQ
✨ Frequently Asked Questions
Have a question? We're here to help—so you can shop with confidence.
💛 Quality & Materials
Will my jewelry last?
Yes—our pieces are designed for everyday wear. We use 14k gold-filled materials, which are much more durable than standard gold plating and won't easily tarnish or fade with proper care.
What materials do you use?
We use 14k gold-filled chains and findings for long-lasting quality. Some charms may be vermeil, gold-plated, or solid 14k gold, depending on the design.
Is your jewelry safe for sensitive skin?
Absolutely. Our jewelry is hypoallergenic and made to be gentle on sensitive skin.
👉 No irritation. No green marks. Just effortless wear.
📦 Shipping & Delivery
When will I receive my order?
Each piece is made just for you, then shipped via USPS with tracking.
Delivery typically takes 1–5 business days within the USA.
Is this a good last-minute gift?
Yes! Most orders arrive quickly, and every piece comes ready to gift.
👉 Perfect for birthdays, anniversaries, or "just because."
🎁 Packaging & Gifting
Does it come gift-ready?
Yes—every piece arrives in a beautiful, petite gift box.
👉 No wrapping needed. Just open and gift.
✨ Ordering With Confidence
What if I'm not sure what to choose?
Our minimalist designs are made to be timeless and versatile, making them easy to pair with any style.
👉 You really can't go wrong.
Do you offer discounts?
We occasionally offer exclusive promotions and seasonal deals.
Feel free to reach out—we're happy to share current offers!
💬 Support
Need help or have a question?
We're here for you! Reach out anytime via our contact form or live chat.
👉 Real support from a small business that cares.
🌿 Our Promise
Why choose Alyssa Charm Jewelry?
- Handmade in the USA
- Made-to-order (less waste, more intention)
- Designed since 2016
- Minimalist, delicate, and timeless
👉 Jewelry you'll reach for every day.
