FAQ
✨ Frequently Asked Questions
Have a question? We're here to help—so you can shop with confidence.
💛 Quality & Materials
Will my jewelry last?
Yes—our pieces are designed for everyday wear. We use 14k gold-filled materials, which are much more durable than standard gold plating and won't easily tarnish or fade with proper care.
What materials do you use?
We use 14k gold-filled chains and findings for long-lasting quality. Some charms may be vermeil, gold-plated, or solid 14k gold, depending on the design.
What is Gold Fill Jewelry?
Gold fill jewelry is made by bonding a thick layer of genuine 14K gold to a durable base metal, creating a beautiful, long-lasting finish that looks and feels like solid gold. Unlike gold-plated jewelry, gold fill contains significantly more gold and is designed for everyday wear when properly cared for.
Is gold-fill jewelry better than gold-plate jewelry? yes,gold-filled jewelry is generally considered better and more durable than gold-plated jewelry, especially for pieces you want to wear regularly. The main difference is the amount and thickness of gold is more on gold fill jewerly.
Is your jewelry safe for sensitive skin?
Absolutely. Our jewelry is hypoallergenic and made to be gentle on sensitive skin.
👉 No irritation. No green marks. Just effortless wear.
Can I wear my jewelry in the shower?
We recommend removing your jewelry before showering, swimming, or bathing. While our 14K gold-filled jewelry is made for lasting beauty and everyday wear, frequent exposure to water, soaps, lotions, and chemicals can dull the finish and affect delicate crystals and other components. For the longest-lasting shine, remove your jewelry before water activities and store it in a dry place when not wearing it.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Reference Chart of Common Known Birthstones for each month.
| Month | Birthstone | Common Color |
|---|---|---|
| January | Garnet | Deep red |
| February | Amethyst | Purple |
| March | Aquamarine | Light blue |
| April | Diamond | Clear/white |
| May | Emerald | Green |
| June | Pearl or Alexandrite | White/iridescent or purple-green |
| July | Ruby | Red |
| August | Peridot | Lime/olive green |
| September | Sapphire | Blue |
| October | Opal or Tourmaline | Multicolor/iridescent or pink |
| November | Citrine or Topaz | Yellow/golden |
| December | Turquoise, Tanzanite, or Zircon | Blue |
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📦 Shipping & Delivery
When will I receive my order?
Each piece is made just for you, then shipped via USPS with tracking.
Processing takes 1-2 days and USPS Delivery typically takes 1–4 business days within the USA.
Is this a good last-minute gift?
Yes! Most orders arrive quickly, and every piece comes ready to gift.
👉 Perfect for birthdays, anniversaries, or "just because."
🎁 Packaging & Gifting
Does it come gift-ready?
Yes—every piece arrives in a beautiful, petite gift box.
👉 No wrapping needed. Just open and gift.
✨ Ordering With Confidence
What if I'm not sure what to choose?
Our minimalist designs are made to be timeless and versatile, making them easy to pair with any style.
👉 You really can't go wrong.
Do you offer discounts?
We occasionally offer exclusive promotions and seasonal deals.
Feel free to reach out—we're happy to share current offers!
💬 Support
Need help or have a question?
We're here for you! Reach out anytime via our contact form or live chat.
👉 Real support from a small business that cares.
🌿 Our Promise
Why choose Alyssa Charm Jewelry?
- Handmade in the USA
- Made-to-order (less waste, more intention)
- Designed since 2016
- Minimalist, delicate, and timeless
👉 Jewelry you'll reach for every day.
